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Zocdoc provides a schedulable entities feed, or a file transfer containing the full list of active provider-locations in your network.

Common uses for this feed are for tuning a search algorithm to include Zocdoc availability, refreshing caches of Zocdoc data, and tracking changes to the network over time.

This same data can be accessed via the /v1/schedulable_entities endpoint.

File Transfers

File uploads can be as frequent as hourly, please arrange a schedule with Zocdoc.

SFTP

Zocdoc uploads files to an SFTP server that you host. You can use:

To get set up:

  1. Create an SFTP user: Set up a user account on your server. You may also choose a specific directory for this user’s uploads.
  2. Share connection details with Zocdoc: Host (e.g., sftp.example.com), Port (default: 22 unless customized), Username
  3. Receive Zocdoc’s public key: After you share the connection details, Zocdoc will return a public key for this user. Install this key on your server to enable secure, key-based authentication for file transfers.

Files will be uploaded at the path ./upload/{year}-{month}-{day}-{hour}-{minute}-schedulable-entities.{file_extension}.

Cloud bucket storage

If you are interested in transfers directly to a AWS S3, Azure Blob Storage, or Google Cloud Storage, please contact your account manager.

Document Schema

Files can be transferred as either JSON or TSV (tab-delimited). Files will contain the list of active of provider-locations in the developer's network.

  • provider_location_id (string): The Zocdoc provider-location ID.
  • npi (string, optional)
  • first_name (string)
  • last_name (string)
  • main_specialty_id (string): The Zocdoc specialty ID for the primary specialty of the provider.
  • default_visit_reason_id: The default visit reason associated with the provider's main specialty.
  • video_visit (string): in_person or video_visit location.
  • address1 (string): N/A if virtual.
  • address2 (string, optional): N/A if virtual.
  • city (string): N/A if virtual.
  • state (string): Always populated.
  • zip (string): N/A if virtual.
  • accepted_insurance_plan_ids (array of strings): A list of Zocdoc insurance plan IDs. Separated by , in TSV.
  • new_patient_availability.next_available_utc (ISO-8601 timestamp, optional): The next available date and time in UTC, up to 90 days in the future, for new patients. new_patient_next_available_utc column in TSV.
  • new_patient_availability.next_28_days (string): The availability status of the schedulable entity for new patients for the next 28 days (none, limited, or available). Limited availablility means that the entity has less than 20 timeslots available for the next 28 days. new_patient_next_28_days column in TSV.
  • new_patient_availability.url (string): The GET URL to receive the schedulable entity's availability in this API for new patients for their default visit reason. new_patient_availability_url column in TSV.
  • existing_patient_availability.next_available_utc (ISO-8601 timestamp, optional): The next available date and time in UTC, up to 90 days in the future, for existing patients in ISO-8601. existing_patient_next_available_utc column in TSV.
  • existing_patient_availability.next_28_days (string): The availability status of the schedulable entity for existing patients for the next 28 days (none, limited, or available). Limited availablility means that the entity has less than 20 timeslots available for the next 28 days. existing_patient_next_28_days column in TSV.
  • existing_patient_availability.url (string): The GET URL to receive the schedulable entity's availability in this API for existing patients for their default visit reason. existing_patient_availability_url column in TSV.
  • go_live_timestamp_utc (ISO-8601 timestamp): The timestamp when the schedulable entity became available in the developer's directory.
  • profile_last_modified_timestamp_utc (ISO-8601 timestamp): The timestamp when the schedulable entity's profile was last modified in the developer's directory. This includes basic information on the provider and location records.